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For patients

During your stay at Centerpoint Medical Center, from diagnosis through recovery, we prioritize your safety and care in Independence, Missouri.

Information, guidance and resources for our patients

At HCA Midwest Centerpoint Medical Center, we know that having a family member or loved one in the hospital can be extremely stressful, so we strive to provide all the amenities you need so you can focus on what is important.

Online registration

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

We know your time is valuable. That’s why we offer convenient online registration for services such as surgical procedures, mammograms, and diagnostic tests and treatments.

Participating insurance plans

We accept all forms of government insurance from the U.S., Canada and other countries. We also accept Medicare, Medicaid, Civilian Health and Medical Program of the Uniformed Services (CHAMPUS), and workers compensation.

View our participating insurance plans 

Advance care planning

Advance directives are legal documents that allow you to give directions for your future medical care. Advance directives help you protect your right to request or refuse care.

Learn more about advance care planning 

Patient rights and responsibilities

We respect the dignity and pride of each individual we serve. We want our patients to be informed of their rights, responsibilities and have access to contacts for complaints and grievances.

View your patient rights 

Checking into the hospital

Your doctor or the department performing your test will give you an appointment time and instructions for your arrival at the hospital. If you have an appointment, please arrive a few minutes early to complete paperwork. We will ask you to sign consent and release forms authorizing hospital personnel to provide the services your physician has requested for you. You will have an identification band during your stay. This helps ensure you receive the proper treatments and medications.

Leaving the hospital

Our medical staff will work to help you recover as quickly as possible. When your doctor determines that you are well enough to leave the hospital, you will receive detailed discharge procedures. The time you leave depends upon when your physician writes your discharge orders. Before leaving your room, please check for any articles you may have missed in packing. While every effort will be made to locate misplaced articles, the hospital is not responsible for articles left in your room. Please follow any instructions you have been give concerning your health and medications carefully. If you do not understand these instructions, please ask a nurse prior to leaving. If you require home health or hospice care, we will be happy to assist you in making arrangements.

Consult-a-Nurse

Consult-a-Nurse is a free service we offer to help our patients with a variety of healthcare-related needs.

Our nurses are here for you.

Our nurses and referral specialists are available to assist you with:

  • Answering healthcare questions
  • Finding a doctor and making an appointment
  • Registering for classes and events

You can contact our nurses 24/7 by calling Consult-a-Nurse at (844) 706-8773 .

Visit our Consult-a-Nurse page for more information 

The Healthy Living Blog

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MyHealthONE is our secure patient portal that allows you to manage all parts of your healthcare easily and securely.

  • View health records — lab results, physician notes, imaging reports and more
  • View your post-visit summary
  • Schedule a follow-up appointment
  • Share your health records with a physician or caregiver
  • And more
Create an account 

Download the MyHealthONE® app on the App Store® or Google Play